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Ramon
Soto
CMO
Northwell Health
Ramon Soto is senior vice president and chief marketing and communications officer for Northwell Health, where he is responsible for developing and executing Northwell’s brand strategy and all aspects of marketing and communications, including public relations, digital engagement, strategic marketing, clinical marketing, customer acquisition, and internal communications. He is a member of Northwell’s executive leadership team, which is in charge of shaping the growth strategy for the enterprise.
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03 September 2024 16:05 - 16:35
Leading with purpose-driven storytelling inspired by Disney’s Marvel playbook
Discover how Northwell Health, New York's largest health system, is revolutionizing patient engagement by harnessing Marvel's storytelling magic. This keynote explores the power of entertainment and purpose marketing to simplify and explain complex medical information, making healthcare more relatable and accessible. From Netflix series to acclaimed documentaries, learn about these creative campaigns, their development, and the impressive patient satisfaction and engagement outcomes. Join us to see how the power of popular culture can transform healthcare communication.

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