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Chris
Apaliski
Vice President of Product Marketing
JPMorganChase
Chris Apaliski is a Vice President of Product Marketing for JP Morgan Payments, and his primary focus is on developers. Over the past 15 years, he has held roles in paid and organic social, product marketing, and digital strategy for mid-market and enterprise level clients. He is also a former adjunct professor at The University of North Texas, teaching Strategic Social Media for Corporate Communications. While advocating for developer marketing, Chris collaborates closely with other leaders across digital channels, using data to guide solutions that bring valuable messaging to his target audience. Much like real life, he understands that we are inspired by meaningful interactions beyond traditional marketing banter. He holds a Bachelors of English Composition and Language from the University of North Texas and a Master’s in Marketing from The University of Texas at Dallas. In his spare time, Chris is an active and gigging musician who pursues music as a creative outlet. He also enjoys spending time with his family in Dallas, Texas and loves to pack up and visit new places with them.
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11 September 2025 14:30 - 15:00
Rethinking the marketing funnel for the modern customer journey
The traditional marketing funnel, with its linear progression, no longer accurately reflects the complex and often non-linear journey of today's customers. As product marketers responsible for driving growth and advocacy across the entire customer lifecycle, we must evolve our thinking. This session will dissect the shortcomings of the traditional funnel and introduce modern frameworks that better map the multifaceted customer journey. You'll gain practical insights and actionable strategies to align your product messaging, content, and go-to-market efforts with how customers truly discover, evaluate, and engage with your products, ultimately leading to more effective acquisition, retention, and advocacy. Key learnings: - Outdated funnel: Understand why the old funnel doesn't fit today's customers. - Modern journeys: Learn new frameworks and how to map your customer's path. - Align for impact: Strategize messaging, content, and channels for better engagement.