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Destin
Jones
Director of Community
Jane
Destin Jones is the Director of Community at Jane App, where she has been leading community engagement for the past three years. With a diverse background in community building, social strategy, and marketing, Destin has a deep passion for fostering meaningful connections. Prior to her role at Jane App, she led community and marketing efforts at companies like Fitplan Technologies and Change Heroes. Destin also holds a Bachelor's degree from Simon Fraser University and has a wealth of experience in building and nurturing communities both remotely and on a global scale.
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11 September 2025 09:45 - 10:30
Panel - The community playbook: Building meaningful relationships with your most passionate customers
In an age where customer relationships are more critical than ever, the intersection of community and customer advocacy has proven to be powerful catalyst for lasting brand loyalty. This panel brings together expert customer and community marketers to explore how fostering a sense of belonging within your customer base can create a foundation for advocacy. Through meaningful relationships and shared experiences, brands can empower customers to become vocal advocates and build thriving communities that drive success. Talking points include: - How to align customer marketing and community-building efforts - Strategies to effectively engage your most passionate customers - Best practices for turning loyal users into vocal advocates - Ways to measure the impact of community-driven advocacy - Why community-led advocacy is essential to modern marketing success