11 September 2025 11:30 - 12:00
Unmasking AI bias in marketing: How to segment and target responsibly
Artificial Intelligence is transforming marketing but this power comes with a hidden challenge: bias. When left unchecked, AI can reinforce stereotypes, misrepresent consumers, and even exclude entire audiences.
In this session, Ghazal Katyal will unpack the real-world biases that sneak into AI-driven marketing and show how bias impacts both consumers and brand trust, and what marketers can do to course-correct.