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Madlen
Nicolaus
CMO
Hexagon AB
Madlen Nicolaus is the Chief Marketing Officer at Hexagon AB, with over 20 years of experience spanning both B2B and B2C marketing. Passionate about the future of technology, she specialises in translating complex innovations into compelling stories that build trust and drive growth. Madlen has built her career leading marketing in fast-moving, complex environments at the forefront of technological change.
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01 December 2026 12:00 - 12:30
From invisible to unmissable: Rebuilding a global tech brand at AI speed
AI is accelerating change and attention has never been harder to earn. For marketing leaders, the mandate is clear: build a brand that moves at digital speed without sacrificing clarity, consistency or credibility. Hexagon CMO Madlen Nicolaus shares a candid case study of leading a digital-first brand transformation inside one of the world's most complex technology businesses. Brand equity research found Hexagon was deeply trusted yet almost invisible: only 8% could name the company unprompted, despite a Net Promoter Score of +56 among those who knew it. Madlen takes CMOs inside the end-to-end rebuild: a simplified narrative, a refreshed identity, a website built from the ground up, and the AI-powered systems that let a small team scale content and governance without losing brand integrity. She shares what moved the numbers, including a 71% lift in brand perception and a 36% rise in global share of voice, and the leadership lessons for anyone driving transformation in a complex, matrixed, global organisation.