01 December 2026 12:00 - 12:30
From invisible to unmissable: Rebuilding a global tech brand at AI speed
AI is accelerating change and attention has never been harder to earn. For marketing leaders,
the mandate is clear: build a brand that moves at digital speed without sacrificing clarity,
consistency or credibility.
Hexagon CMO Madlen Nicolaus shares a candid case study of
leading a digital-first brand transformation inside one of the world's most complex technology
businesses. Brand equity research found Hexagon was deeply trusted yet almost invisible: only
8% could name the company unprompted, despite a Net Promoter Score of +56 among those
who knew it.
Madlen takes CMOs inside the end-to-end rebuild: a simplified narrative, a refreshed identity, a
website built from the ground up, and the AI-powered systems that let a small team scale
content and governance without losing brand integrity.
She shares what moved the numbers,
including a 71% lift in brand perception and a 36% rise in global share of voice, and the
leadership lessons for anyone driving transformation in a complex, matrixed, global
organisation.