Request to partner

Register

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Justin
Miller
Senior Director, Marketing & Operations
Wentworth Institute of Technology
Justin Miller is a marketing executive with over 15 years of experience leading growth, demand generation, digital strategy, and marketing operations across a wide range of B2B and B2C industries. Currently the Senior Director of Marketing and Operations at Wentworth Institute of Technology, Justin previously built and led marketing teams at high-growth Boston-based companies like edX, Startup Institute, and Workbar
Button
29 October 2025 10:15 - 10:45
Fireside chat - Inheriting a marketing operations function: From auditing your MAP to making your mark
Stepping into an established marketing operations role can be daunting. You're handed a complex system, a history of processes, and a mandate to drive results—all without a clear map of what's been done before. This fireside chat is for anyone taking the reins of a new MarOps function. We'll explore the critical first steps, from performing a comprehensive technical and process audit of your marketing automation platform (MAP) to building trust with your new team and stakeholders. We'll share a strategic framework for assessing the function you've inherited and developing a plan to move from "custodian" to "architect," ensuring you make your mark and elevate MarOps from a back-office function to a strategic growth engine. Key learnings: - The power of auditing - Getting internal buy-in - Being proactive rather than reactive