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Lauren
Andrasco
VP, Marketing Operations & Performance Management
OutSystems
With over 20 years in GTM operations and performance management, Lauren Andrasco is an expert at translating complex marketing data into clear, strategic business impact. As the Vice President of Marketing Operations & Performance Management at OutSystems, she champions data-driven decision-making at the executive level. Lauren helps leadership teams build alignment and prove marketing's value using powerful, repeatable frameworks that connect investment to measurable growth.
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29 October 2025 15:30 - 16:15
Panel - From leads to lifetime value: How to partner MarOps and RevOps to unify the customer journey
The journey from a curious lead to a loyal, high lifetime value customer is rarely linear, and fragmented operations can create frustrating silos. This panel will explore how Marketing Operations (MarOps) and Revenue Operations (RevOps) can strategically partner to create a seamless, unified customer journey that drives predictable revenue and enhances customer experience. Our experts will discuss actionable strategies for aligning processes, data, and technology across the entire funnel – from initial awareness through sales conversion and customer retention. You'll gain insights into breaking down traditional departmental barriers to foster true collaboration, optimize handoffs, and ensure every customer interaction contributes to long-term success. Key learnings: - Align MarOps and RevOps processes to eliminate handoff friction and streamline the end-to-end customer journey. - Integrate data and technology stacks to create a unified view of the customer and enable consistent experiences. - Foster cross-functional collaboration to drive shared accountability and optimize the entire revenue funnel, from lead generation to customer retention.