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Adam
Pickel
Field Technology Officer
Concentrix
Adam Pickel, Field Technology Officer at Concentrix, has over 15 years in the martech space. He's built, broken, and rebuilt enough stacks to see the pattern clearly: organizations are running infrastructure built for customer behaviors and channels that are disappearing fast. The problem isn't the tools. It's that everything changed - how people discover, how they buy, what they trust - and the stack didn't keep up. Bolt-on AI doesn't fix this. It deepens the silos. More layers on broken foundations just mean more money spent and slower execution. Adam helps CMOs rebuild from the ground up: What do customers actually need now? What data architecture supports that? What org structure stops getting in the way? Not theory. Practice. He knows what happens when you stop inheriting decisions and start making them.
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27 October 2025 09:45 - 10:15
Your MarTech stack is a liability: Here's how to turn it into an asset
You inherited infrastructure built for customers and behaviors that are disappearing fast. Legacy systems lock you in. Fragmented data slows you down. Misaligned teams keep you stuck. Every quarter costs more, velocity drops, and you can't move at the pace your business demands. The real problem? The architecture can't adapt. First-principles thinking means building something different: infrastructure intentional enough to serve today's customer reality, but flexible enough to evolve as markets move. Not rip-and-replace. Not another band-aid. Intentional reconstruction of your data foundations, tool philosophy, and org design—so you're not locked into solving today's problem, but built to keep solving as the puck moves. In this session, we'll diagnose where your architecture is brittle, then map how to rebuild for adaptability. The result: lower costs, faster execution, and infrastructure that doesn't constrain you when reality shifts again.