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Arthur
Castillo
Head of Community and Customer Marketing
Storylane
Arthur Castillo is the Head of Community and Customer Marketing at Storylane and a rare hybrid in B2B go-to-market: a marketer who has actually carried quota and closed deals. With eight years in SaaS sales and four years in marketing, Arthur brings a revenue-first lens to everything he builds, grounded in real buyer behavior rather than vanity metrics. He specializes in combining sales instincts with marketing scale to design modern GTM strategies that turn prospects into customers and customers into advocates. Arthur works closely with B2B SaaS founders and marketing leaders on buyer enablement, ecosystem marketing, and community-led growth, helping them build scalable revenue engines for the next era of B2B.
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14 April 2026 11:30 - 12:10
Your Website is Broken — And the B2B Buyer Journey is Being Rebuilt From Scratch
B2B websites were built for a world where buyers arrived curious and patient. That world is gone. AI search, LLM-native interfaces, and a generation of buyers who expect instant answers have made the traditional website experience feel like a checkout line at a store that's been closed for years. This panel brings together marketing leaders who are actively rethinking the buyer journey — from how prospects first discover them, to the moment they land on a website, to what happens when they're not ready to book a demo. Expect candid conversation, real examples, and practical frameworks CMOs can take back to their teams. The session moves through three connected themes: 1 The Broken Website Why the traditional B2B website experience creates friction — and how it's losing buyers before the conversation even starts. 2 The Changing Buyer Journey How AI search, LLMs, and changing buyer behavior are reducing website traffic and transforming how decisions get made. 3 The New Playbook What CMOs are actually doing to adapt: from personalised on-site experiences and interactive demos, to new CTAs and MQL qualification strategies. Why now: AI-driven search is fundamentally reshaping how B2B buyers discover, evaluate, and engage with vendors before they ever reach a website — if they reach it at all. This panel equips CMOs with a strategic framework for what comes next.