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Cynthia
Gumbert
CMO
Litera
Cynthia is an industry-recognized marketing and business executive dedicated to delighting customers and driving a quantitative approach to marketing results. She has a track record of exceeding growth goals for marketing and sales at both fast growing and Fortune 500 organizations. Cynthia is known for delivering the highest in industry ROI on marketing investment, driving best practices around prospect-to-sales conversion management, having a global point of view, and as an industry leader in use of marketing technology. She has led product, vertical, content, and partner marketing, as well as public and analyst relations. She also has a passion for marketing at best in class technology companies that demonstrate strong, real value while attracting a loyal and satisfied customer base.
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20 August 2025 16:45 - 17:15
Measuring Marketing Through and Beyond the AI Transformation: What Matters Most and What Doesn't
The CMO's job is changing faster than the standard metrics we have relied on for years. As we shift toward measuring Answer Engine Optimization (AEO) and embed AI analytics into our toolkit, the way we demonstrate marketing's value and impact to peers and the board needs to shift too. In this session, we will tackle the central challenge: How do we change the measurement of marketing's impact, adjust the playbook, and deliver a new set of metrics alongside the traditional ones as the playbook is being rewritten in real time? You'll walk away with: How to reframe pipeline measurement and inbound strategy in an age of declining web traffic Questions to ask when accessing AI analytics to uncover unseen opportunities How to measure and articulate AEO's impact in board conversations How to measure outside the demand funnel and demonstrate CMO value when traditional metrics no longer tell the full story