Jill
Perlberg
VP, Head of Client Experience Marketing
Northwestern Mutual
Jill Perlberg, is VP, Head of Client Experience Marketing at Northwestern Mutual. She is responsible for driving new and existing client growth by leading audience segment campaign strategy through orchestration of omnichannel data/content-driven campaigns leveraging NM’s thought leadership and distinctive offerings, fueling engagement and impact at each stage of the funnel while building trust, conviction, and loyalty. Her responsibilities include new client demand generation/acquisition, deepening existing client relationships and thought leadership and content marketing. With more than 24 years of marketing, digital product and CX experience, her efforts have ranged from company rebranding and ground-breaking UGC experiments to developing client experience vision and strategy, co-creating an enterprise task force on deepening client relationships and leading the integrated approach and launch of 360-degree brand campaigns. Her career is centered on being a servant and collaborative leader who educates, guides and drives alignment on complex topics within large organizations to achieve superior results.