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Zabrina
Doerck
CMO
Advanced Call Center Technologies, LLC
Zabrina Doerck is a senior marketing leader with 20 years of global experience shaping high-impact go-to-market strategies for B2B technology organizations. As CMO at Advanced Call Center Technologies, she oversees brand strategy, demand generation, and revenue-focused marketing programs that drive measurable growth. Known for elevating brand perception, strengthening pipeline performance, and enabling high-performing sales teams, Zabrina brings deep expertise across healthcare, finance, manufacturing, retail, hospitality, and the public sector. She is passionate about helping organizations scale through smarter positioning, sharper messaging, and customer centric execution,- and about enabling sales teams to consistently exceed expectations.
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11 March 2026 14:00 - 14:30
Hot take – AI is not a strategy: Driving performance & growth that lasts
AI is dominating every conversation, from the breakroom to the boardroom, and CMOs are under pressure to activate it everywhere, all at once. But here’s the uncomfortable truth most leaders don’t say out loud: AI can’t rescue a marketing org weighed down by silos, inconsistent execution, or incomplete customer data. When the foundation is shaky, AI doesn’t create lift, it actually accelerates the chaos. Here’s the hot take: before you scale AI, you have to build the operating model that makes AI worth scaling. Join Zabrina as she digs into what high-performing CMOs already know - that growth comes from disciplined processes, aligned teams, integrated workflows, and the ability to measure and optimize every stage of the customer journey. AI is a multiplier, not a miracle, and it only works when the underlying machine actually runs. Key takeaways: - Why AI collapses when the org model is fragmented, ownership is unclear, or data is unreliable - How to build a cross-functional marketing framework that creates consistency and performance across the full customer lifecycle - Real examples where AI drove measurable ROI because it was plugged into a strong, data-led operating system - A practical roadmap to transform a legacy marketing org into a modern engine built for scale, experimentation, and predictable growth